Call Centers – A Backgrounder

The call center business has become one of the fastest booming industries today. In the era of customer-oriented services, the provision for accessible support is now a priority. With many companies trying to cope up with their customers' needs and demands, the concept of the call center was born. A...

Call Accounting Software for Every Enterprise

Communication facilities are the lifeline of most successful businesses and often the most difficult to manage. The success of any organization is directly related to its ability to address the changing needs of its people and customers. Management of telephone charges, equipment fees, VoIP traffic, internet usage, and provider discounts...

Callcentric and Skype – a comparative study

In the world of internet phone service, Callcentric and Skype could be very well considered the toughest competitors. Both have a relatively big customer base and an equally big reputation in the industry. Both offer lots of value added services to their customers and are considered very cheap when compared...

Buying a Cell Phone and Mobile Battery Problems

Buying a Cell Phone: An Overview Everyday different manufacturers around the world are introducing the models with the new features. This is what needs to be taken into consideration when you go for buying a cell phone. You need to be sure about the features you want that suit your...

Business Phones Keep Up With Changes In Technology

The basic premise that defines a business phone has been simple and well stated for many years. Business phones, unlike home telephones, need to be able to handle a large call volume and provide functionality that is useful to the end user. This usually includes the ability to field several...

Better Online Communication Makes Business Sense

Many companies are now doing the majority or even all their business online and foregoing the "Brick and Mortar" storefront. It is easy to see why that trend has happened. For one thing, the cost of setting up such a business is relatively inexpensive and easy. There is no need...

Basics of Multi Line Commercial Phone Systems

While most commercial phone systems offer standardized features such as voice mail, call forwarding, transferring and hold music, not all are created equal. With three different options for businesses, it's important to understand that the phone system you choose should be reflection of your businesses size and where you expect...

Barry Michaels-Radio is My Life!

Thirty year broadcast veteran Barry Michaels, ('Michaels In The Morning') has quite a few stories to tell! His early life was an idyllic one, growing up on picturesque farm land in the southeastern United States, with a Mom and Dad to admire and a support group of aunts and uncles...

A Quick Guide to Spy Phone Software

Spyphone is a 100% software based solution which users can download and convert any latest Nokia phone into a sophisticated spy device within a minute. Such device may have several spy features. If you call a spy phone from a predefined number, it makes no visible or audible indication that...

A Look At Cordless Phones

Cordless phones, also known as portable telephones, use a wireless handset in order to communicate with the phone's base, which is connected to a telephone landline. In order for cordless phones to function properly, they must be used within a specified proximity to the base. Most individuals find that they...

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